To complete an online order, user register or contact us using our online contact form (if you do not wish to complete an online order or our contact form, or Email us).
If you contact us or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.
We also track customers' traffic patterns throughout their online session using cookies, including which pages, information and advertisements a customer views while using the site and what items they place in their basket or purchase.
If you do not want your personal information collected, please do not submit those forms to us. If you have already submitted this information and would like for us to remove it from our records, please contact us using our contact page and we will use reasonable efforts to delete your information from our existing files.
When you do provide us with personal information, we may use that information in the following ways, unless stated otherwise:
• we may store and process that information to better understand all customer needs and how we can improve our services for all customers
• we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest.
• we may contact you if we have questions about your purchase.
We at PinacleTrading.com will not sell personal information to third parties.
 |
